If the products do not fit, you can return them to us and we will either send you new ones or give you a refund.

Absolutely. Our heated clothing is engineered with the latest safety standards in mind. The advanced carbon fiber heating elements are designed to provide consistent warmth without overheating.

Furthermore, our heated clothing is equipped with an automatic shut-off feature to prevent any potential issues. Always follow the user manual guidelines to ensure optimal safety and performance.

Yes, our heated clothing is fully machine washable, thanks to its high-quality waterproof fabric. This feature allows for easy cleaning and reuse. Just remember to remove the power bank before washing to maintain functionality and safety.

Outlivia orders are shipped in 5-10 days on average.

Shipping is currently free for a limited time!

Of course you can!

If you're not satisfied with your purchase, don't worry! We have complete confidence in the quality of our products. If you want to make a return, simply contact us (click here) or email us at support@outlivia.com within 30 days of receiving your order. We'll provide you with all the necessary details for the return process. Outlivia aims to make it simple and hassle-free for you, ensuring your satisfaction with every purchase.

If you need help, please contact us through our contact page (click here). Our customer service team is available from Monday to Saturday to help you with any questions you may have. Additionally, you can also reach out to us by sending an email to support@outlivia.com